YP LLC provides professional repair, refurbishment, and technical support services for casino and amusement gaming equipment. Our objective is simple: maximize uptime, reduce replacement costs, and extend equipment life through disciplined diagnostics and OEM-grade repair standards.

Equipment We Service

YP LLC repairs and supports the following component categories:

LCD / LED Monitors & Touch Displays

Power Supplies

CPU / MPU Boards & Assemblies

Button Panels & Player Interfaces

Bill Validators & Cash Handling Devices

Ticket Printers

Player Tracking Systems

Services are available for in-warranty and out-of-warranty equipment, depending on manufacturer authorization and device condition.

Brands Supported

We support equipment used across major casino and amusement platforms, including (but not limited to):

Aristocrat

Ainsworth

Bally / Scientific Games

IGT

Konami

Aruze

WMS

JCM

CPI / Crane

TransAct

Nanoptix

Ceronix / Kortek

Repair Process & Quality Control

Every item processed by YP LLC follows a structured QC and inspection workflow:

Inbound inspection and verification

Board-level and connector-level diagnostics

Multi-point functional testing using factory-grade equipment

Cleaning, component replacement, and calibration as required

Power cycling and burn-in testing

Final validation on original or equivalent game hardware

No cosmetic promises are made unless explicitly quoted. Repairs prioritize function, stability, and field reliability.

Repair Categories

Standard Repairs

Flat-rate or starting-rate labor depending on device class

OEM-grade or original-spec replacement components

Functional testing and burn-in included

Advanced / Major Repairs

Quoted after inspection

May include component replacement, transport assemblies, or sub-module repair

Exchange-Only Items

Certain power supplies, validators, or assemblies may be offered exchange-only based on availability and manufacturer constraints

Turnaround & Service Levels

Standard service: Typically 3–7 business days after approval

Rush service: Available for select devices

Estimates: Provided when applicable before repair authorization

Timelines depend on part availability, device condition, and workload at time of receipt.

Warranty & Service Conditions

Warranty applies only to repaired components and workmanship

Warranty does not cover: No-problem-found units Excessive contamination, vandalism, or corrosion Missing parts or unauthorized modifications Software or currency upgrades unless quoted

Additional charges may apply for excessive cleaning, damage, or missing components.

RMA & Intake Procedure

To initiate service, customers must submit an RMA request prior to shipping any equipment.

RMA Requirements

One RMA form per manufacturer and model

Accurate serial numbers, part numbers, and fault descriptions

Complete company and contact information

Incomplete submissions may delay or reject processing.

Authorization Timeline

Repair estimates must be approved within 30 days

Approved repairs require a purchase order within 60 days

Scrap or disposal authorization required within 30 days if applicable

Units left unapproved beyond these windows may be disposed of in accordance with service terms.

Packaging & Shipping Guidelines

Customer is responsible for shipping and handling

Packaging must comply with carrier standards (UPS, FedEx, USPS)

Proper internal protection is required (ESD-safe materials recommended)

Re-boxing fees may apply if packaging is non-compliant

Technical Support

YP LLC provides pre-repair consultation, post-repair support, and parts guidance backed by:

21+ years of gaming repair experience

80+ years of combined industry expertise across software, hardware, and manufacturing

Operational Commitment

YP LLC operates on a repair-first philosophy. We recommend replacement only when repair is technically or economically unjustifiable. This approach lowers total cost of ownership and supports sustainability through responsible asset reuse.